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Dimensions of Business Process Reengineering: A Review


Business process reengineering (BPR) is a process that helps companies improve the way they do business. It’s a popular tool for organizations who want to simplify their processes, increase efficiency, and improve user experiences. In this article, we will explore dimensions of BPR and provide a review of the various aspects that can be improved. We will also discuss how BPR can help your business achieve its goals faster and with less risk.

Process Flows and Work Structures

When it comes to business process reengineering (BPR), there are a few key dimensions that should be considered. These dimensions include the scope of the project, the process design and implementation approach, and the organizational impact.

The scope of a BPR project is important because it determines how many processes will be targeted and what kind of changes will be made. The most common approach is to focus on specific areas where improvements can be made. Another approach is to use an Integrated Process Model (IPM) which combines process improvement with other types of change initiatives, such as strategic planning or organizational redesign.

The process design and implementation approach is also important. There are two main approaches: process mapping and process redesign. Process mapping helps identify the current processes and pin down their specific steps. It is then used to create a model of the process that can be used for future revisions or updates. This approach is often used when no major changes need to be made to the current process, or when only minor modifications are needed.

Process redesign, on the other hand, involves completely revamping an existing process in order to make it more efficient and effective. This can involve tackling any number of issues, such as identified bottlenecks or inefficiencies in the current flow of work. Often times, this type of change requires extensive coordination across different parts of the organization, which can lead to delays in implementing new processes.

The organizational impact of BPR

Business Process Automation

There are many dimensions to business process reengineering (BPR). This article provides an overview of five of the most important dimensions and how they should be addressed during BPR.

The first dimension is scope. What are the goals of the reengineering effort? Is it to improve efficiency, reduce Costs, or both? The second dimension is intention. What do we want the end result of the reengineering effort to be? Are we trying to make the process more effective and efficient, or are we looking to change how the process is carried out? The third dimension is context. How does this particular process fit into the larger organization? Does it have critical dependencies on other processes? The fourth dimension is scale. How big is this process? Can it be improved by applying BPR techniques? And finally, the fifth dimension is target audience. Who needs to use this process and how can they be best served?

Each of these dimensions should be considered when designing a BPR implementation plan. Once these aspects are understood, specific steps can be initiated to address each one in a thoughtful way.

Data Integration and Warehouse Management

The goal of business process reengineering (BPR) is to improve the efficiency and effectiveness of an organization’s internal processes. The process can be divided into five dimensions: structure, behavior, information, coordination, and communication.

Structure: Structure determines how the tasks are organized and how they are related to each other. This includes identifying the flows of information and the relationships between different parts of the system.

Behavior: Behavior determines how people interact with the system and what actions they take. It includes understanding customer needs, defining workflows, and designing interfaces.

Information: Information refers to data elements that are used in processing tasks. It includes gathering data from various sources, transforming it into the required format, and storing it in a database.

Coordination: Coordination determines how tasks are executed by different parts of the system and how they communicate with one another. It includes establishing task dependencies, managing resources, and coordinating changes across systems.

Communication: Communication refers to methods used to exchange information between different parts of the system. It includes establishing channels of communication such as email, chat rooms, or social media platforms.


Business process reengineering (BPR) is an important approach for organizations to improve their performance. This review provides dimensions of BPR and discusses the applicability of each dimension in different types of businesses. Additionally, it reviews recent advances in BPR methodology and presents a case study on how business process reengineering was applied to a manufacturing company. Overall, this article provides readers with an understanding of what business process reengineering is and its various dimensions, as well as methods for applying these dimensions in specific contexts.

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