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Navigating Sidewalk Repairs in NYC: A Property Owner’s Guide

New York City is home to over 8 million residents and millions of visitors each year. With such a high volume of foot traffic, it’s no surprise that the sidewalks in NYC are in constant need of repair. Whether you’re a property owner, a business owner, or a resident, understanding the ins and outs of sidewalk repair in NYC is essential.

Types of Sidewalk Repairs

There are several different types of sidewalk repairs that may be needed in NYC. Some of the most common types of repairs include:

  • Cracks and holes: These are the most common types of sidewalk repairs. They can be caused by a variety of factors, including weather, tree roots, and heavy foot traffic.
  • Uneven sidewalks: Over time, sidewalks can become uneven due to settling or shifting. This can create tripping hazards and make it difficult for people with disabilities to navigate.
  • Tree roots: Trees are an important part of NYC’s urban landscape, but their roots can cause damage to sidewalks. If a tree is causing damage to a sidewalk, the tree or the sidewalk may need to be removed or repaired.
  • Curb and gutter repairs: The curb and gutter are an integral part of the sidewalk system. They help to channel water away from the sidewalk and prevent flooding. If the curb or gutter is damaged, it can cause problems with drainage and create tripping hazards.

Who is Responsible for Sidewalk Repairs?

In NYC, the responsibility for sidewalk repairs varies depending on the type of property and the type of repair that is needed. In general, property owners are responsible for maintaining the sidewalks in front of their property. This includes repairs to cracks, holes, and uneven sidewalks. However, the City of New York is responsible for repairs to the curb and gutter and for removing or repairing trees that are causing damage to sidewalks.

Getting Sidewalk Repairs Done

If you need sidewalk repairs done, the first step is to determine who is responsible for the repairs. If you’re a property owner, you’ll need to contact a licensed contractor to get the repairs done. If the City of New York is responsible for the repairs, you’ll need to contact the Department of Transportation (DOT).

To contact the DOT, you can call 311 or visit the DOT website. The website has a variety of resources, including a form that you can fill out to request repairs. Once you’ve submitted your request, the DOT will investigate and determine if they are responsible for the repairs. If they are, they will schedule the repairs to be done.

If you’re a property owner, you’ll need to hire a licensed contractor to do the repairs. The NYC Department of Buildings has a list of licensed contractors on their website. Before hiring a contractor, be sure to check their credentials and get references.


Sidewalk repairs are an essential part of maintaining the safety and accessibility of NYC’s streets. Whether you’re a property owner, a business owner, or a resident, understanding the types of repairs that are needed, who is responsible for them, and how to get them done is essential. By following the steps outlined in this guide, you’ll be able to get your sidewalk repairs done quickly and efficiently.

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